Aren’t Authors Supposed to have Social Media Accounts?

(11/10/2023)

“Have you noticed a slowdown in sales since leaving social media?” –Brooke, via Contact Link.

Oh, I have indeed. When I had made the decision to largely erase my social media presence, I knew I’d also be losing a major (and for the most part free) resource for marketing my work. It’s not a decision I made lightly, as described here.

However, I have yet to regret that decision. My days are now mostly filled by pursuing personal interests or spending time with loved ones–rather than defending my various opinions or bathing in political drama. It’s also worth noting that I haven’t had a single threat to my (or my family’s) welfare since doing so. It’s been a nice change.

Now, it’s important to understand that I have not completely left social media. After all, this is my blog. It’s attached to my website. Either presence does indeed place me solidly within the public eye. The thing is, blogs have a very different feel to them than mainstream phone-app offerings. That’s because blog readers tend to have a different attitude about what they read: most of them click “like” and move on. Others leave a comment and move on. And because turn-about is fair play, if any of those comments are mean-spirited or aggressive, I refuse to approve them and I move on. If someone uses the “contact” link on my website to spew venom my way, most generally I’ll delete it from my email and go about my day. The poison doesn’t snowball the way it tends to do on whatever Facebook is calling themselves these days, or on whatever Twitter’s calling themselves these days.

The result is that I’m much happier. I highly recommend that those who are addicted to such platforms give it a try. You’ll be amazed how much more you enjoy life when you’re not pissed off all the time.

Also understand that this standpoint is only what works for me–as Brooke mentioned in her message, she is also an author, and I will never assume the position of telling her or anyone else what to do. It’s a fine balance, maintaining a social media presence is. Your audience may never have heard of you, so it makes sense to put yourself out there. It’s a fine place to talk about what you’ve already written, and it’s an even better place to tease upcoming projects. That’s why nearly every writer’s workshop will strongly encourage authors to have as many social media platforms as possible.

On the other hand, there’s only so much shop-talk your audience wants to hear. Most people don’t want to follow accounts that spam and solicit them mercilessly, so they don’t. They’re on social media for that whole “social” part. Strange, huh?

One thing that’s always floored me is that my readers want to know about me as a person. They want to know how I feel about certain social topics. They want to know my hobbies. They want to know of my interests which don’t involve wrestling with a keyboard over the perfect way to say something. A human touch that perhaps they can connect to, if only for a short while.

For the most part, I was happy to indulge them as well as myself: we’re all human beings, and whatever we do on our little spinning rock, we do together. I think it breaks a layer of crust off the old soul to realize we’re more alike than we are different. I’ve met so many interesting people in this manner, and–whether they bought my books or not–it remains one of the things I miss.

However, there’s a growing number of folks on the internet who are using this information to make sure they don’t support an artist who is not a pure and upstanding member of their tribe–and they’ll go to war against anyone who doesn’t quite fit that mold. It’s a “agree or die” mentality. Too bad I’m not tribal.

At the risk of rehashing things I’ve already said in other blog entries, I’m not that old, but even I can remember a time when disagreements could be handled gracefully. There was no need to “own” anybody. There was little need to threaten a person into compliance. It was more like the end of a tennis match: you shook hands over the net and appreciated their challenge in the game, whether they had bested you or not. You learned the peace that could be found in agreeing to disagree. You grew from the times you admitted you were wrong.

(Of course, during this rose-colored era of which I speak, even if you found a person to be insufferable… well… you usually weren’t inviting him or her into your home. On social media, they pretty much move in with you.)

No, I don’t wish to repeat myself, and my feet hurt whenever I stand on a soapbox for too long. But I bring all of this up since Brooke and other authors like her will have to sort this mess out for themselves. Because my writing is a hobby which occasionally produces a little “ha-ha” money, I decided that, for me, it just wasn’t worth it to stay all-in. I’m here in this capacity to entertain, not to nurture outrage, thus I cut my social media presence down to just this blog and my website. My work’s still out there, and it’s still being discovered–albeit, now at a much slower rate. If you are of a mind to make writing your sole profession, it’s only natural that you would make a different decision. My financial welfare doesn’t depend upon my writing, so I’m completely fine with my own choice. You might not be rowing that same boat, and that’s perfectly valid. Just be warned that free doesn’t always mean free. Everything has a cost.

Speaking of costs, that’s my .02¢, and I probably overcharged you.

Thank you, Brooke, for your question. I hope this not only answers it, but also provides something useful for others who are faced with the same conflict.

The Dark Side of the Web

(11/04/2020)

The vast majority of the time I spend interacting with fans and colleagues on the internet has been an enjoyable experience. I love hearing from those who have read my work, those who respect me enough to ask for my opinion on matters far and wide, or those who have just plain taken me under their wing as part of their circles. I would estimate that well over 90% is either positive or at least constructive.

But alas, social media is still… well… social. So of course every now and again the other 10%-ish comes into play. I’ve addressed some of that experience elsewhere, but I’d like to take this moment to respond to two recent examples here.

“So now that you’ve gotten some negative reviews, how do you feel about them now?”

I must confess that this message confused me at first since I’m not the type of author who frequently checks his product pages on his vendors. I’m available all over the place, and my time just doesn’t permit frequenting all of them for the sake of keeping tabs on my own work.

I mean, I’ve got to sleep sometime.

I’ve written the best material I could given the limitations I have, and I market that work as time and spare income becomes available. Other than that, I’m engaged in social media via Twitter (which is a fairly new development), feeding and spending time with my family, or (of course–always of course) writing. To be able to do any of that, I have to let my offerings stand on their own and hope readers find them worthy of their time.

What makes it easy to keep typing and dreaming is that, according to most of the (albeit, sparse) reviews I’ve seen, the positive feedback I get on this site, and the regular sales of the sequels, a lot of you do.

Apparently somebody else did not. As I’ve long said, it was always bound to happen. No one can please everybody. But since feedback of all types can be useful, I did a quick inspection of my largest source of sales, which at this point is Amazon.

Yep. Both sequels to the Outcasts saga have matching one-star ratings. No reviews, though, which honestly was the most disappointing part of it: if it can’t be positive, at least let it be constructive.

To my messenger, I can only say thanks for the heads-up. I guess.

If I was asked how I felt about it in person, the only answer I’d be able to give would be a frown and a shrug. Since I was asked via personal message and I’m blogging about it, I can be more wordy. I am a writer, after all.

My answer is I’m not sure I need to feel anything about it. Again, not everyone is going to like my work. Since the star ratings had no reviews attached to them, Amazon won’t tell me if they are from a verified buyer. Or even if they’re from more than one verified buyer. (I would think a person would not purchase all three books to a trilogy he or she does not like, but I digress.) I don’t know if my critic was trying to retaliate over a disagreement with one of my opinions–either stated on this website or shared on social media–and it had nothing to do with my work at all. Maybe just trolling. Or maybe anything, really. Without something to react to, it’s hard to have a reaction.

But it does give me the opportunity to say this: reviews and ratings are any author’s lifeblood. If you’re an author yourself, you know that reviews are brutally hard to get, but they’re how people who have never heard of you decide between clicking the “back” or “add to cart” buttons. When an author receives so few ratings, it doesn’t take many negatives to drag the whole thing down. At the time of writing this blog, despite selling quite a few copies of Rise of the Outcasts on Amazon, the only review I’ve got for that book is said one-star rating.

Hey, turns out I’ve only got one rating for that novel on Apple, too. It’s four stars. Which looks quite a bit better to a potential customer.

If you, Dear Reader, are one of the people who have read my work and enjoyed it, please do review it. Or rate it. Or both. You’ll be doing so with my sincere gratitude.

[Edit: Thank you to the alert reader who pointed out that the same situation exists on my Goodreads page. There is apparently a cloned account which is trashing the original user’s ratings. I’ve reached out to Goodreads to investigate. Goodreads and Amazon dance hand-in-hand, so it’s likely related. Thank you again. But, yeah, reviews, folks. We need ’em.]

“Hey, no free book! Really don’t want anything to do with this author or website when you treat your potential readers like this. Grow up.”

I’m pretty sure this message was a response to this blog post. For those who aren’t familiar or don’t feel like clicking, it was an offer I had extended for free copies of Through the Eyes of Outcasts. I had posted it on April 1st, and when interest appeared to be waning, I ended the offer on July 17th. Which means I had been offering this novel free of charge for close to three and a half months. Nearly 1,000 of you downloaded it–which you’d better believe put a huge smile on my face. I hope it gave some enjoyment during what I think we can all agree was a stressful time.

(It’s still a stressful time as I write this. I wish I could say otherwise. Stay strong. Stay safe. Stay healthy.)

It was never intended to be a “perma free” title. That’s why the offer was made here on my blog, rather than priced for free in retail outlets: the offer, as they say, was just between you and me.

Offers end. Just like any other kind of sale. In fact, there’s a paragraph in that blog post which mentions–twice–that the offer was for a limited time. All that happened here was that my potential reader missed it.

I had never removed the page itself for one simple reason: things get shared online. I figured it would be less frustrating for someone who happened across a link to that page to discover the offer had ended rather than be smacked with a “page not found” error. At the very least, they’d be informed that I do entertain the possibility of running such offers again in the future.

Had my messenger not told me to “grow up,” my response would have been to send him the appropriate ebook. As it stands… I don’t feel the need to have anything to do with potential readers who treat authors that way.

As I’ve said before and I suspect I’ll say again, we’re human beings. We do best when we act as such.

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